PLEASE READ THESE TERMS AND CONDITIONS OF SERVICE BEFORE USING THIS SITE.
Acceptance of Terms
By accessing the web site www.syncdata.co.uk and or using SyncData Telecom’s services
,you agree to be bound by these terms of service including SyncData’s Telecom’s
privacy policy provided at the Site (the “Privacy Policy”), and any additional terms
on the Site (together “Terms of Service”). If you do not agree to the Terms of Service,
you may not activate or use the SyncData Telecom Services. SyncData Ltd may without
notice renew, modify or amend the Terms of Service from time to time. If you continue
to use the SyncData Services you accept such revisions.
THE SYNCDATA TELECOM SERVICES
Usernames-
You agree to provide true, accurate, current and complete information in all fields
indicated as mandatory when registering for the SyncData Telecom Services, as well
as any additional information provided or any amendments made by you. You are responsible
for all actions that take place as a result of access to or use of the SyncData
Services via your mobile phone (“Device”) independently of whether the access was
made by yourself or by a third party Device.
Unauthorized Use/Stolen Device-
If your Device is stolen or if you become aware of unauthorized use of the SyncData
Ltd you must notify us immediately to suspend the SyncData. You are responsible
for all charges to your account with SyncData (“Account”) until the SyncData Ltd
Services are suspended. We have the right to change your account name at any time
in our sole discretion and without notice.
Use of the SyncData Telecom Services-
We grant you a non-exclusive, non-transferable right to view and use the SyncData
Ltd Services and the Content (as defined below) for and subject to your compliance
with these Terms of Service.
No Unlawful or Prohibited Use-
You expressly acknowledge and agree to use any SyncData Ltd Service solely for lawful
purposes. In this respect you may not, without limitation (a) intercept or monitor,
damage or modify any communication which is not intended for you, (b) send any unsolicited
commercial communication, (c) use any SyncData Ltd Service in any fraudulent way,
(d) submit or post to the Site or expose any third party to material which infringe
any third party’s intellectual property rights or violate the rights of any third
party, is offensive, defamatory, racist, pornographic, illegal, harmful to minors,
indecent or otherwise, in SyncData Ltd sole discretion, is objectionable. Furthermore,
you may not submit or publish any material that solicit funds or services, contain
advertising or include programs that contain viruses or any other programs designed
to impair the functionality of any computer and you may not use any SyncData Ltd
Service in any manner that could damage, disable, overburden, or impair any SyncData
server, or the network(s) connected to any SyncData server, or interfere with any
other party's use and enjoyment of the SyncData Ltd Services.
Submission of information to SyncData Telecom-
In the course of using the SyncData Telecom Service, users may provide information
about themselves which may be visible to certain other users (see the Privacy Policy
to learn more about information collected on this Site). You understand that by
posting materials or information on the Site or otherwise providing feedback and/or
suggestions to SyncData Telecom you are granting SyncData Telecom a royalty-free,
world-wide, transferable, sub-licensable, perpetual, irrevocable license to use
this information in the course of offering the SyncData Services. Furthermore, you
understand that SyncData retains the right to reformat, excerpt, or translate any
materials submitted by you.
Disclosure of information-
SyncData reserves the right at all times to disclose any information as SyncData
deems necessary to satisfy any applicable law, regulation, legal process or governmental
request, or to edit, refuse to post or to remove or restrict any information or
materials, in whole or in part, in SyncData’s sole discretion.
No warranties-
SyncData does not make any express warranty regarding the SyncData Services and
disclaim any implied warranty, including any warranty of merchantability, satisfactory
quality, or fitness for a particular purpose; however SyncData shall endeavor to
provide the SyncData Services with minimum disruptions. SyncData cannot guarantee
that the SyncData Services will always function without disruptions, delay or other
imperfections and SyncData may choose not to provide service to countries or calling
areas at its sole discretion. Since the SyncData Telecom Services will be transmitted
through public Internet lines and the public switched telephone network, you acknowledge
that there may be power outages or Internet service disruption and you may experience
some disruptions in the SyncData Telecom Services, e.g. packet loss and delay. Additionally,
you also understand that calls to or from the public switched telephone network
are not encrypted and as such, could be potentially subject to eavesdropping by
law enforcement officials or other third parties over the public Internet. SyncData
will not be liable for any disruption, delays, eavesdropping or other omissions
in the SyncData Telecom Services.
Suspension and interruption-
SyncData is entitled, without any liability, to refuse, restrict, limit, suspend
and/or interfere or interrupt the SyncData Services or any part thereof, without
any notice to you for the repair, improvement, and/or upgrade of the SyncData Services
or for any of the reasons for termination set forth below in these Terms of Service.
In addition, SyncData may prevent, at any time, in its sole discretion and without
advance notice, use of the SyncData Services for any reason, including but not limited
to, fraudulent calling patterns, excessive usage, billing irregularities, unlawful
use, or misuse of service promotions or campaigns (including but not limited to
the use of such promotions or campaigns in a fraudulent or abusive manner of for
such purpose).
Phone numbers provided by SyncData
You expressly acknowledge and agree that any phone number(s) provided to you by
SyncData are shared by multiple end-users. This means, without limitation, that
you may not port-out any such SyncData phone number to any third party.
Intellectual property rights-
All copyright, trademarks, patents and other intellectual property rights in any
material or content (including without limitation software, data, applications,
information, text, photographs, music, sound, videos, graphics, logos, symbols,
artwork and other material or moving images) contained in or accessible via the
SyncData Telecom Services ("Content") is either owned by SyncData Ltd or has been
licensed to SyncData Ltd by the rights owner(s) for use as part of the SyncData
Ltd Services. All rights are expressly reserved. Furthermore, SyncData Ltd has the
right to remove any materials posted to the site in its sole discretion.
PAYMENT, RATES AND ACCOUNTS
Payment-
In order to purchase credits for the SyncData Services and to charge your Account
you shall pay SyncData Telecom the rates as stated on the site. Payments are either
made manually by you or through the automatic recharge function activated by you.
The automatic recharge function means that when your account balance is below a
certain level, your account will be automatically recharged with a certain pre-selected
amount.
VAT-
Unless stated otherwise, all rates and charges shall be stated in UK Pounds and
shall be exclusive of value added taxes (VAT) or any other applicable taxes or fees.
Rates-
The rates for the SyncData Telecom Services are published on the Site. SyncData
Ltd reserves the right to change the rates at any time without notice. If you do
not wish to accept such adjustment of rates, you are entitled to terminate the Account
with effect from the date on which the adjustment of rates would become effective.
You agree that by continuing to use the SyncData Ltd Services, following the adjustments
of the rates, you accept such adjustments.
Refund-
You may request for a refund by submitting a written request in English to SyncData
Ltd customer services at the number or email address indicated on the website. Refund
requests carried out through other means shall not be eligible for the refund. For
the avoidance of doubt, no refunds shall be given for services paid or credit acquired
through vouchers, gift tokens or similar. SyncData Ltd reserves the right to deny
repetitive refund requests. Any abuse by you of the terms relating to refunds hereunder
shall lead to the termination of this Agreement. All payments older than 90 days
are non-refundable.
Account and receipt-
SyncData Ltd may provide an account history on the Site that includes information
about your Account activity, payments, calling history during a limited period,
and your current Account balance (“Account History”), which may change from time
to time, and an e-mail receipt upon pre-payment for the SyncData Ltd Services. The
Account History is the only statement of your Account that SyncData Ltd will provide
to you. IT IS YOUR RESPONSIBILITY TO PRINT OR SAVE A COPY OF YOUR CALL SHEET AND
YOUR RECEIPT AND TO RETAIN COPIES FOR YOUR RECORDS. SyncData Ltd will use commercially
reasonable efforts to correct any technical failures relating to the Account History
within a reasonable time. However, your inability to view the Account History does
not extend, or relieve you of, your obligation to pay any amounts owing to SyncData
Ltd.
Accounting errors-
If you believe that SyncData Ltd has charged your Account in error, you must submit
a written request in English for refund by contacting SyncData Ltd customer services
via email or telephone indicated on the website within 90 days after the date the
error first appears on your Account History or within 120 days after the error occurred,
whichever is the earlier.